77lj Privacy Policy

1. Introduction

77lj ("we," "us," or "our") operates the online gaming platform accessible at https://77lj.net (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors who use our Platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the 77lj Platform.

This policy applies to all personal data processed by 77lj in connection with the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your general use of the website. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

77lj's data processing activities are conducted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations, as well as applicable PAGCOR regulatory requirements.

2. Personal Data We Collect

Depending on how you interact with the 77lj Platform, we may collect the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, government-issued ID number, and photographs or scans of identity documents submitted for KYC verification.
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, communication preferences, and self-exclusion or limit settings.
• Financial Data: Deposit and withdrawal history, payment method details (e.g., GCash account reference, BPI or BDO account details, card type and last four digits), and transaction records. Full payment credentials are not stored by 77lj – they are processed by our payment service providers.
• Gaming Data: Game history, bet amounts, win/loss records, session durations, and bonus usage.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session identifiers.
• Usage Data: Pages visited, features used, links clicked, time spent on the Platform, and navigation patterns.
• Communications Data: Records of your interactions with our customer support team, including chat logs, emails, and support ticket history.

3. How We Collect Your Data

77lj collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access or use the Platform.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; and, where applicable, information from regulatory databases to comply with anti-money laundering (AML) obligations.

4. How We Use Your Personal Data

77lj uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your 77lj player account, including processing your registration and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the Platform.
• Legal compliance: To comply with our obligations under Philippine law, including KYC, AML, and PAGCOR regulatory requirements. This includes verifying that you are at least 21 years of age.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.
• Marketing communications: To send you promotional offers, bonuses, and news about 77lj, where you have consented to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

77lj processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and PAGCOR requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

77lj does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers who assist us in verifying player identities and ages in compliance with regulatory requirements.
• Technology and infrastructure providers: Cloud hosting, content delivery, and platform technology providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent authorities, where required by law or regulatory obligation.
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

All third parties with whom we share personal data are required to handle it in accordance with applicable data protection laws and our contractual requirements. We do not permit third parties to use your data for their own marketing purposes.

7. Cookies and Tracking Technologies

77lj uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality, such as maintaining your login session.
• Performance cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits.
• Analytics cookies: Used to understand aggregate usage patterns and improve the Platform's features and content.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be disabled as they are necessary for the Platform to operate.

8. Data Retention

77lj retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements. Gaming data may be retained for a shorter period unless required for dispute resolution or regulatory purposes.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention procedures.

9. Data Security

77lj implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security assessments and penetration testing of our Platform infrastructure.
• Two-factor authentication (2FA) options for player accounts to reduce the risk of unauthorized access.
• Staff training on data protection obligations and security best practices.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to responding promptly to any security incidents that may occur.

10. Your Data Protection Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by 77lj:

• Right to be informed: The right to know what personal data we collect and how we use it – which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the timeframe required by applicable law, typically within thirty (30) days.

11. Children's Privacy

The 77lj Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any way.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

12. Changes to This Privacy Policy

77lj reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this policy will always reflect the most recent revision.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how 77lj protects your personal data.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77lj handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. For formal data protection requests, please include "Data Privacy Request" in the subject line of your email so that it is directed to the appropriate team without delay. We aim to acknowledge all data protection requests within 72 hours and to resolve them within thirty (30) days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which oversees enforcement of the Data Privacy Act of 2012.